On Abtaran Strategies, we offer services for mobile apps. These are the terms and conditions for the website users of – Abtaran Strategies (www.abtaran.com). All users of this website are liable to agree to these terms.
1. Services offered and pricings
a. Content Creation – We have 3 types of content creation services
i. Poster (650 INR)
ii. Ad Video/ Promo Video (15-60 seconds, 1799 INR)
iii. Tutorial Video (Upto 15 minutes, 3599 INR)
b. Ad Campaigns- We can create paid ad campaigns on social media- Facebook, Instagram, Youtube, Linkedin
The budget for these campaigns starts with 1000 INR. Our service charge is only 20% on this campaign budget.
c. App Testing – We offer 3 types of mobile app testing services: Functional Testing, Performance Testing, UIUX testing
Price of 1 testing service- 999 INR
Price of 2 testing services (Combo) – 1799 INR
Price of 3 testing services (Combo) – 2499 INR
If a client takes multiple services, we will be happy to give discounts on total price. Also, we may change these prices without prior notice.
2. Cancellation and Refund Policies
We don’t charge our clients before understanding their requirements. Basically, the client has to tell us the issues and requirements, based on that we will give a customised quote and prepare an action plan. Once the client is satisfied with the plan, he/she can pay. After the payment we’ll start working, there might be a deadline based on mutual discussion. Regular updates will be shared with the client.
After 50% time has been spent between payment date and deadline, the client cannot cancel the order and will not receive a return. No matter what the reason is – including not liking the work, personal emergencies etc. Once 50% time is passed, the order is non-refundable.
Eg: A client orders a service and pays of 1st January and the deadline is fixed on 7th January. The client is eligible for getting refund or cancelling the order only before 4th January 11:59 pm.
Also, after finalising the action plan, if the client does not pay within 3 days, we may cancel the project from our end.
3. IP Rights
Though Abtaran Strategies create the contents (posters, videos) based on apps, the clients are free to utilise the contents as per their requirements given the fact that those are being used for positive reasons without harming anything. These contents can be used multiple times in future if found usable.
For creating contents, we may use the app’s logo or client’s company’s logo- this is considered fair use because it is used for marketing. The client may change the delivered contents as per necessity, however, we will not share any raw files.
We don’t expect attributions but it is always appreciated.
4. Payment terms
The clients can choose any form of payment including NEFT, UPI, Paypal. The payment is usually to be completed after finalising the action plan and before executing the action plan. In case the order value is more than 10000 INR, 50% payment can be done before execution and rest can be done during final delivery.
5. Confidentiality Rules & NDA
In order to create contents or test apps, we need to use the apps. For this, we may need the app file (.apk), description of the app etc. For this, we are liable to follow any necessary NDA with the client companies.
As we do not offer bug-fixing services, we will not ask for the codes of the apps.
The contents will be promoted on different social media as per client requirements and these will be public. However, the analytics of the ad campaigns will be shared only with the clients.
The reports for app testing services will also be shared only with clients.
Ocassionally we may produce market research reports. For this, anonymous data related to apps might be utilised. No personal data will be published unless we take consent from the relevant clients.
6. SLA & Deadlines
These will vary based on the types of apps and services taken.
As an example, creating a poster may take a few hours. But testing UIUX of an app may take upto a week. After primary analysis of the app, we can include an estimated deadline with the action plan.
However, we can’t guarantee 100% that we can meet the deadline always because there can be personal emergencies, technical issues or other dependencies.
7. Privacy Policy – Usage of client’s data
There is no login/sign up system on the website.
In order to generate leads, there is contact forms, where we collect client name, contact details, their enquiries and interests. These data are used for internal official usage and contacting the clients for selling services.
In order to create contents or test apps, we need to use the apps. For this, we may need the app file (.apk), app logo, description of the app etc. For this, we are liable to follow any necessary NDA with the client companies.
The analytics of ad campaigns or the test reports of app testing services are shared with relevant owner of the apps. Ocassionally we may produce market research reports. For this, anonymous data related to apps might be utilised. No personal data will be published unless we take consent from the relevant clients. Also, we don’t sell user data to third parties.
8. Abtaran Strategies is not responsible if a client lies about ownership of apps, uses the contents in harmful way, gives wrong information of the app before creating the contents. We also have the right to reject clients if we feel that a particular app is harmful for large audience. Also, we cannot guarantee that our final work will fully satisfy the client.
For these aspects, we will not be held accountable and these indemnity clauses will protect us.
8. Abtaran holds the right to update/change the terms at any point of time without prior notice.
For grievance, Mail us- abtaran369@gmail.com
